Managing Director John Lowther has overall responsibility for company policy and development, and he is ably assisted by his daughter Emma who is in charge of Administration and Customer Service. John's wife Liz has a flexible role as a Director, and she gives back-up in a range of management roles when required.
Mike Mason is in charge of Sales and Marketing and he brings to Lowther many years of experience in Plant Hire.
Kevin Coston is Vehicle Maintenance Manager and Wayne Watson occupies a similar role in the area of Plant and Machinery.
Specialities and Unique Selling Points
Lowther Industries has 3 principal specialisms :-
TOOL SALES - a comprehensive range of tools to meet the needs of both the home DIY enthusiast and the professionals.
VEHICLE HIRE - a wide range of commercial vans, mini-buses and cars always available.
PLANT HIRE - specialists in low vibration Pressure Washers, Compressors, Air Tools and Surface Preparation Equipment.
With 4 members of the Lowther family deeply involved in the business, customers are guaranteed personal service when dealing with the Company. Long-standing clients are confident that they can trust in the management and staff of Lowther, one or more of whom are available on a 24/7 basis should problems arise. We do not need and do not use the call-centre system. When you make contact you will talk to someone who recognises you and your requirements.
Quality Standards, Health and Safety and Awards
Lowther Industries are members of the Hire Association of Europe and the Hire Alliance. As such they can offer customers a service which meets only the highest of professional standards.
Through these professional bodies, the Company is kept abreast of the most up-to-date information on matters of the Law, Health and Safety and the Environment.
Clients value the security of knowing that they will receive only the highest of quality standards of service from Lowther.
Client List, Endorsements and Case Studies
Lowther's client list is highly cosmopolitan as a result of the company's ability to deal with all types of business; from the sale of an electric drill to an individual householder to the sale and hire of equipment and tools to a major shipbuilder and repairer, in all dealings Lowther's courteous personal service comes into play. All clients are important, and they deserve care and attention to detail.
Among its major clients are PYEROY, UNITED UTILITIES, AMEC and P TYNE, but Tom, Dick and Harry receive the same quality of service !
Latest News
Make sure that you regularly log onto this page of our Web Site. On it we will not only post details of developments in the Company, but also announce Special Offers which we can make available to new and existing clients. Try us first just in case......!
